10,000+
International Patients
Advanced Treatment Technologies
Our Service Center
We uphold the principle of "All Patient-Centered" — delivering a high-quality, multi-project, and full-coverage service system that addresses your medical, interpreter, nutritional, lifestyle, leisure, and travel needs.
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Comprehensive Support
Value-Added Services
Beyond world-class cancer treatment, we provide an extensive suite of patient services — ensuring every aspect of your stay is comfortable, dignified, and stress-free.
Free Translation Service
24-hour professional translation in English, French, Indonesian, Vietnamese, Thai, Bengali, Arabic, and more. Covers ward rounds, treatment plans, surgery accompaniment, and document translation.
Free Airport Transfer
Complimentary transportation to and from Guangzhou Baiyun International Airport for patients and family members, with medical staff, driver, and translator included.
Health Guidance Desk
On-site medical consultation, access to follow-up resources, special support channels for critical cases, and distribution of health education materials.
Business Services
Air-ticket and excursion booking, visa extension assistance, hotel reservation, fax, printing, copy, scanning, and business information consultancy.
Muslim Prayer Room
A dedicated, respectful prayer space for Muslim patients and families, with daily prayer time schedules provided (Fajr, Shurooq, Dhuhr, Asr, Maghrib, Isha).
Dietary Services
Registered nutritionists conduct regular rounds and consultations. Personalized nutrition plans and public self-service kitchens with full cooking facilities.
Halal Restaurant
Strictly Halal-certified dining adhering to Islamic dietary regulations, serving safe, reliable, and nutritionally balanced meals for patients and families.
TCM Wellness Center
Traditional Chinese Medicine conditioning and rehabilitation including moxibustion, acupuncture, tuina massage, cupping therapy, herbal steam therapy, and constitution identification.
Healing Café
A warm relaxation space for patients and their families to connect, rest, and ease the emotional weight of treatment in a calm, welcoming atmosphere.
Life Services
Free laundry service, clean wards, wireless internet (WiFi), free umbrella rental, and on-demand ordering of daily necessities.
Premium Room Facilities
Private rooms with ensuite bathrooms. Choice of Standard, Western VIP, Chinese VIP, or Luxury Suite — all with TV, refrigerator, water dispenser, phone, and 24-hour internet.
Leisure & Entertainment
Festival celebrations, Mandarin classes, Tai Chi and Yoga sessions, monthly Anti-Cancer Warrior awards, a Patients' Club, weekly cinema nights, and mountain hiking excursions.
Modern TCM Center
East Meets West in Oncology Care
Our on-site Traditional Chinese Medicine Center integrates ancient healing wisdom with modern oncology. Treatments including moxibustion, acupuncture, tuina massage, cupping therapy, and herbal steam are tailored to support immunity, reduce treatment side effects, and improve quality of life.
Payment & Insurance
Cooperative Insurance & Payment Options
We work with insurance providers to simplify your billing process. The hospital submits complete medical reports directly to your insurer. Patients cover only the co-payment or deductible — we handle the rest.
For patients with non-cooperative insurance, our finance team provides a transparent breakdown of costs and flexible out-of-pocket payment arrangements.
Billing Process
Accepted Payment Methods
Before You Arrive
Guidelines for Hospitalization
Everything you need to know before, during, and after your hospital stay.
Before Arrival
During Your Stay
After Discharge
Ready to Begin Your Treatment Journey?
Our patient coordinators are available 24/7 to review your diagnosis, explain which technologies apply, and arrange a free multidisciplinary case review.
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